Packing Slips
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Providing packing slips means preparing and including a list of the items shipped with a customer order. Its main functions include:
- Identifying the shipment: Show the order number, customer, delivery address, and shipment date.
- Listing contents: Record the items and quantities packed in each box or shipment.
- Checking accuracy: Help packing staff confirm that the shipment matches the order.
- Communicating partial shipments: Show what was shipped and, when applicable, what remains on backorder.
- Helping the customer receive the order: Let the customer compare the slip with the items delivered.
- Supporting problem resolution: Provide a record to investigate missing, incorrect, or damaged items.
The goal is to give both the business and the customer a clear record of what was shipped.